Last updated: October 28, 2026
30-day money-back guarantee. If a Sheets by Sadie spreadsheet doesn't give you a clearer plan, email us within 30 days of your purchase and we will refund you in full. No forms, no hard questions.
Email hello@sheetsbysadie.shop from the address you used at checkout (or include it in your message). We reply within 2 business days.
We refund the original payment method through Stripe. Depending on your bank, it can take 5 to 10 business days to show up. After a full refund, the product is removed from your library.
If you bought more than one product in the same order, you can ask for a refund on just one of them.
If something isn't working, write to us first. Most setup questions take a single reply to fix.